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📦 Free Shipping

Thanks for listening in @ The Lively Show! Enter your email below and we'll send you a personal code for free shipping on your first order.

Limit 1 use per person with standard US Shipping. Sign up for V&O email updates (you can opt-out anytime).

Lock iconRectangle 1Rectangle 2 + Rectangle 2 CopyShapeRectangle 1
Shopping Cart

Free Home Try-On *$50 Refundable Deposit
of 3 rings chosen

Home Try-On
Ring Size: 7 Ring Size: {item.variant_options | itemat 1}
Diamond Size: {item.variant_options | itemat 1}

×


Price:
Item is final sale

Size: {item.variant_options | itemat 1}
Price:
Item is final sale

Ring Size: {item.variant_options | itemat 1}
{item.variant_options | itemat 0} / {item.variant_options | itemat 1 } {item.variant_options | itemat 0} / {item.variant_options | itemat 1 | appendInches item.product_title} {item.variant_options} {item.variant_options | itemat 0} / {item.properties.Free}
Qty: {item.quantity}
Price: {item.original_line_price | money Currency.currentCurrency} { item.tags.length }

Gift wrap added Price: $5
Front Engraving:

{item.properties._EngravingFront }

Back Engraving:

{item.properties._EngravingBack}

{item.variant_options | itemat 0} / {item.variant_options | itemat 1} Qty: {item.quantity}
Price: {item.original_line_price | money Currency.currentCurrency} { item.tags.length } Item is final sale

{item.variant_options | itemat 1}
Ring Size: {item.variant_options | itemat 0}
{item.variant_options | itemat 0} / {item.variant_options | itemat 1} {item.variant_options} {item.variant_options | itemat 0} / Qty: {item.quantity}
{property.value}

Engraving: {item.properties.Engraving}

Font: {item.properties.Font}

Front Engraving: {item.properties._EngravingFront }

Back Engraving: {item.properties._EngravingBack }
Complimentary Price: {item.original_line_price | money Currency.currentCurrency} { item.tags.length } Item is final sale

{item.variant_options | itemat 1}
Ring Size: {item.variant_options | itemat 0}
{item.variant_options | itemat 0} / {item.variant_options | itemat 1} {item.variant_options} {item.variant_options | itemat 0} / Included with Home Try-On Qty: {item.quantity}
{property.value} FREE Price: {item.original_line_price | money Currency.currentCurrency} { item.tags.length } Item is final sale

× × ×

You don't have any items in your cart.

SHIPPING DETAILS
Standard Shipping

Shipping Rates:
• $10 Flat Rate 
• Free Shipping Over $300
• Free Shipping for Home Try-On 

Delivery Times:
• Avg. Fulfillment Time: 2 business days*
• Ship Time: 1-6 business days
• Click
here to view the delivery map

Other:
• Carrier: UPS Ground for Jewelry
• Carrier: UPS Ground for Home Try-On
• Signature Required on all orders $200+
• We do not deliver on weekends
• Vrai & Oro cannot deliver to PO boxes

* Please refer to product page for fulfillment times as certain pieces are made to order
 

Standard Shipping

Shipping Rates:
• $10 Flat Rate 
• Free Shipping Over $300
• Free Shipping for Home Try-On 

Delivery Times:
• Avg. Fulfillment Time: 2 business days*
• Ship Time: 1-6 business days
• Click here to view the delivery map

Other:
• Carrier: UPS Ground for Jewelry
• Carrier: UPS Ground for Home Try-On
• Signature Required on all orders $200+
• We do not deliver on weekends
• Vrai & Oro cannot deliver to PO boxes

* Please refer to product page for fulfillment times as certain pieces are made to order
 

2-Day Shipping

Shipping Rates:
• $30 Flat Rate 
• Free for Engagement Rings and Wedding Bands


Delivery Times:
• Avg. Fulfillment Time: 1-2 business days*
• Ship Time: 2 business days

Other:
• Carrier: UPS 2-Day Air
• Domestic Only
• We do not deliver on weekends
• Vrai & Oro cannot deliver to PO boxes
• Signature Required for any orders over $200 

* Please refer to product page for fulfillment times as certain pieces are made to order
 

 

Overnight Shipping

Shipping Rates:
• $50 Flat Rate 

Delivery Times:
• Avg. Fulfillment Time: 1-2 business days*
• Ship Time: 1 business day

Other:
• Carrier: UPS Next Day Air
• Domestic Only
• We do not deliver on weekends
• Vrai & Oro cannot deliver to PO boxes
• Signature Required for any orders over $200

* Please refer to product page for fulfillment times as certain pieces are made to order
 

International Shipping

Mock Rings:
Please note that mock rings shipped internationally are not eligible for return.

Shipping Rates:
• Calculated at checkout
• Customer is responsible for all duty/custom fees associated with the purchase

Delivery Times:
• Avg. Fulfillment Time: 2 business days*
• Ship Time: 5-7 business days

Other:
• Carrier: DHL Express
• Signature Required
• Vrai & Oro cannot deliver to PO boxes

* Please refer to product page for fulfillment times as certain pieces are made to order
 

 

Returns and Exchanges




Create a Return Online (Jewelry Styles & Domestic Orders Only)

We want you to be completely happy with your purchase. If you’re not in love with your order, please click below to initiate a return. Engagement Rings, Wedding Bands and high-value jewelry items are not eligible for return through our online portal -- please reach out to greetings@vraiandoro.com for special instructions on how to return these pieces.




Jewelry Returns & Exchanges

We accept returns within 30 days of receiving your order for unworn or unused designs shipped within the United States. To begin this process, please click on the ‘Create A Return’ button above. From there, you will be guided through Returnly’s self-service returns and exchanges center.
High value returns will need to be coordinated via greetings@vraiandoro.com, so that we can provide special return instructions.
Please note: refunds are processed 5-7 business days after designs are received, and engraved/customized pieces are final sale. 
If you need any further help or are unable to process your return, please reach out to greetings@vraiandoro.com.

Engagement Rings and Wedding Band Returns

All non-engraved Vrai & Oro Wedding purchases are eligible for return within 30 days of receiving the ring, but require approval and a shipping label from a Customer Experience Specialist.
As each ring is made-to-order and crafted by hand, both engagement rings and wedding bands are subject to a restocking fee when returned. Our restocking fees range from $75 for all wedding bands, $150 for non-pave engagement rings, and $200 for pave engagement rings.  
Each customer is permitted one return of an engagement ring. Any other engagement ring purchased through Vrai & Oro or Diamond Foundry will be final sale once the first is returned.
Please reach out to greetings@vraiandoro.com to begin your return.
Engraved Engagement Rings and Wedding Bands are a final sale and not eligible for returns.
Engagement Rings and Wedding Bands that have been resized, or modified by a third party jeweler are not eligible for return.
Returns must be shipped back to our facility within 30 days of receiving a Return Shipping Label from our Customer Experience Team.
Please note refunds are processed 5-7 business days after rings are received, as each ring is inspected by our Gemology Department.
Internationally purchased rings can be returned within 30 days for a refund minus the corresponding restocking fee; however, Vrai & Oro cannot accommodate the cost of international return shipping and cannot reimburse taxes, shipping or duty fees. Please email greetings@vraiandoro.com for instructions on how to return your ring safely to us.

Home Try-On Returns

For domestic Home Try-On orders, please return the mock rings in the original box within 14 days of receiving using the included prepaid return shipping label and provided shipping materials. The ring-sizer is yours to keep! Your $50 deposit will be refunded in full upon processing the return back in-house. International Home Try-On orders are final sale.

*Please note, refunds are processed 5-7 business days after items are received.

Other Return Inquiries

Gift Exchanges

We are happy to accommodate gift exchanges! To start this process, please click on the ‘Create A Return’ button above and select ‘Returning a Gift?’. From there, you will be prompted with steps to send this piece back to us or order a new piece. If you need any additional assistance, please email greetings@vraiandoro.com.

Damaged Items & Repairs

Quality is extremely important to us so if your jewelry has a manufacturing defect, we would be happy to fix it for you within our 1-year warranty. To initiate the repair process, please email us at greetings@vraiandoro.com with your order information and a photo of the damage. We will get back to you as quickly as possible.

Final Sale

As we retire designs, we offer remaining stock for sale with free shipping. These pieces cannot be returned or exchanged, and are not covered by our 1-year warranty. Engraved pieces are also a final sale.

International Orders

Please note that return shipping for international orders is the responsibility of the customer and is not covered by Vrai & Oro. To begin the international returns process, please email us at greetings@vraiandoro.com.

Other

Designs that are damaged from misuse, engraved, resized, or returned without a Return Merchandise Authorization (RMA) are not eligible for return. Vrai & Oro is unable to reimburse engraving fees, or the cost of shipping.