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📦 Free Shipping

Thanks for listening in @ The Lively Show! Enter your email below and we'll send you a personal code for free shipping on your first order.

Limit 1 use per person with standard US Shipping. Sign up for V&O email updates (you can opt-out anytime).

Lock iconRectangle 1Rectangle 2 + Rectangle 2 CopyShapeRectangle 1
Shopping Cart

Free Home Try-On *$50 Refundable Deposit
of 3 rings chosen

Home Try-On
Ring Size: 7 Ring Size: {item.variant_options | itemat 1}
Diamond Size: {item.variant_options | itemat 1}

×


Price:
Item is final sale

Size: {item.variant_options | itemat 1}
Price:
Item is final sale

Ring Size: {item.variant_options | itemat 1}
{item.variant_options | itemat 0} / {item.variant_options | itemat 1 } {item.variant_options | itemat 0} / {item.variant_options | itemat 1 | appendInches item.product_title} {item.variant_options} {item.variant_options | itemat 0} / {item.properties.Free}
Qty: {item.quantity}
Price: {item.original_line_price | money Currency.currentCurrency} { item.tags.length }

Holiday gift wrap added Price: $5
Front Engraving:

{item.properties._EngravingFront }

Back Engraving:

{item.properties._EngravingBack}

{item.variant_options | itemat 0} / {item.variant_options | itemat 1} Qty: {item.quantity}
Price: {item.original_line_price | money Currency.currentCurrency} { item.tags.length } Item is final sale

{item.variant_options | itemat 1}
Ring Size: {item.variant_options | itemat 0}
{item.variant_options | itemat 0} / {item.variant_options | itemat 1} {item.variant_options} {item.variant_options | itemat 0} / Qty: {item.quantity}
{property.value}

Engraving: {item.properties.Engraving}

Font: {item.properties.Font}

Front Engraving: {item.properties._EngravingFront }

Back Engraving: {item.properties._EngravingBack }
Complimentary Price: {item.original_line_price | money Currency.currentCurrency} { item.tags.length } Item is final sale

{item.variant_options | itemat 1}
Ring Size: {item.variant_options | itemat 0}
{item.variant_options | itemat 0} / {item.variant_options | itemat 1} {item.variant_options} {item.variant_options | itemat 0} / Included with Home Try-On Qty: {item.quantity}
{property.value} FREE Price: {item.original_line_price | money Currency.currentCurrency} { item.tags.length } Item is final sale

× × ×

You don't have any items in your cart.

SHIPPING DETAILS
Holiday Shipping Deadlines

Please see our deadlines to make sure you received your Vrai & Oro pieces in time for the holidays:

Dec 6: Made to Order Pieces &                         Wedding Collection
Dec 12: Engraved Pieces
Dec 14: Ground Shipments
Dec 17: 2 Day Shipments
Dec 19: Overnight Shipments

Standard Shipping

Shipping Rates:
• $10 Flat Rate 
• Free Shipping Over $300
• Free Shipping for Home Try-On 

Delivery Times:
• Avg. Fulfillment Time: 2 business days*
• Ship Time: 1-6 business days
• Click
here to view the delivery map

Other:
• Carrier: UPS Ground for Jewelry
• Carrier: USPS Priority for Home Try-On
• Signature Required on all orders $200+
• We do not deliver on Saturdays
• Vrai & Oro cannot deliver to PO boxes

* Please refer to product page for fulfillment times as certain pieces are made to order
 

Standard Shipping

Shipping Rates:
• $10 Flat Rate 
• Free Shipping Over $300
• Free Shipping for Home Try-On 

Delivery Times:
• Avg. Fulfillment Time: 2 business days*
• Ship Time: 1-6 business days
• Click here to view the delivery map

Other:
• Carrier: UPS Ground for Jewelry
• Carrier: USPS Priority for Home Try-On
• Signature Required on all orders $200+
• We do not deliver on Saturdays
• Vrai & Oro cannot deliver to PO boxes

* Please refer to product page for fulfillment times as certain pieces are made to order
 

2-Day Shipping

Shipping Rates:
• $30 Flat Rate 
• Free for Engagement Rings and Wedding Bands


Delivery Times:
• Avg. Fulfillment Time: 1-2 business days*
• Ship Time: 2 business days

Other:
• Carrier: UPS 2-Day Air
• Domestic Only
• We do not deliver on Saturdays
• Vrai & Oro cannot deliver to PO boxes
• Signature Required for any orders over $200 

* Please refer to product page for fulfillment times as certain pieces are made to order
 

 

Overnight Shipping

Shipping Rates:
• $50 Flat Rate 

Delivery Times:
• Avg. Fulfillment Time: 1-2 business days*
• Ship Time: 1 business day

Other:
• Carrier: UPS Next Day Air
• Domestic Only
• We do not deliver on Saturdays
• Vrai & Oro cannot deliver to PO boxes
• Signature Required for any orders over $200

* Please refer to product page for fulfillment times as certain pieces are made to order
 

International Shipping

Mock Rings:
Please note that mock rings shipped internationally are not eligible for return.

Shipping Rates:
• Calculated at checkout
• Subject to duties/taxes on delivery

Delivery Times:
• Avg. Fulfillment Time: 2 business days*
• Ship Time: 5-7 business days

Other:
• Carrier: DHL Express
• Signature Required
• Vrai & Oro cannot deliver to PO boxes

* Please refer to product page for fulfillment times as certain pieces are made to order
 

 

Returns and Exchanges




Create a Return Online (Essential Styles & Domestic Orders Only)

We want you to be completely happy with your purchase. If you're not in love with your order, please click below to initiate a return.




Jewelry Returns & Exchanges

We accept returns and exchanges within 30 days of receiving your order for unworn or unused items. To begin this process, please click on the ‘Create A Return’ button above. From there, you will be guided through Returnly’s self-service returns and exchanges center. If you experience issues with your return, it could be that it requires an authorized return label from our team! Please reach out to greetings@vraiandoro.com, so we can help!

*Please note refunds are processed 5-7 business days after items are received.

*Please note engraved pieces are subject to a restocking fee.

If you need any further help or are unable to process your return, please reach out to greetings@vraiandoro.com.


Engagement Rings and Wedding Band Returns

All Vrai & Oro Wedding purchases are eligible for return within 30 days. Wedding band returns are subject to a $50 restocking fee. Refunds will be processed upon receipt and verification of return. Engagement rings and wedding bands are not eligible for return through our online platform, and require approval from a Customer Care Specialist. Please reach out to greetings@vraiandoro.com to begin your return.

For Home Try-On orders, please return the mock rings in the original box within 7 days of receiving using the included prepaid return label and provided shipping materials. The ring sizer is yours to keep. A refund on the $50 deposit will be processed in full upon receipt of return shipment.

*Engagement Rings and Wedding Bands that have been resized, or modified by a third party jeweler are not eligible for return.

*Please note refunds are processed 5-7 business days after items are received.


Other Return Inquiries

Average Response Time: 1 Business Day

Gift Exchanges

We are happy to accommodate gift exchanges! To start this process, please click on the ‘Create A Return’ button above and select ‘Gift Exchange’. From there, you will be prompted with steps to send this back to us or order a new item. If you need any additional assistance, please email greetings@vraiandoro.com.

Damaged Items & Repairs

Quality is extremely important to us so if your jewelry has a manufacturing defect, we would be happy to fix it for you within our 1-year warranty. To initiate the repair process, please email us at greetings@vraiandoro.com with your order information, and a photo of the damage. We will get back to you as quickly as possible.

International Orders

Please note that return shipping for international orders is the customers responsibility and is not covered by Vrai & Oro. To begin the international return process, please email us at greetings@vraiandoro.com.

Gift tag

I do not want a gift tag