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SHIPPING DETAILS
Standard Shipping

Shipping Rates:
• $8.50 Flat Rate 
• Free Shipping Over $300

Delivery Times:
• Avg. Fulfillment Time: 3 days*
• Ship Time: 3-4 business days

Other:
• Carrier: USPS Priority
• Signature Required over $100

* Please refer to product page for fulfillment times as certain pieces are made to order
 

Expedited Shipping

Shipping Rates:
• $30 Flat Rate 

Delivery Times:
• Avg. Fulfillment Time: 1-2 days*
• Ship Time: 2 business days

Other:
• Carrier: FedEx Express
• Domestic Only

* Please refer to product page for fulfillment times as certain pieces are made to order
 

Overnight Shipping

Shipping Rates:
• $55 Flat Rate 

Delivery Times:
• Avg. Fulfillment Time: 1-2 days*
• Ship Time: 1 business day

Other:
• Carrier: FedEx Overnight
• Domestic Only

* Please refer to product page for fulfillment times as certain pieces are made to order
 

International Shipping

Shipping Rates:
• Calculated at checkout
• Subject to duties/taxes on delivery

Delivery Times:
• Avg. Fulfillment Time: 3 days*
• Ship Time: 5-7 business days

Other:
• Carrier: DHL Express
• Signature Required

* Please refer to product page for fulfillment times as certain pieces are made to order
 

Want to join the V&O team? We want to hear from you! 
Check out our open positions and apply through the form below.

 

CURRENT OPENINGS

 

+ Retail Manager

We are looking for a brand-driven and service-oriented leader to manage our first retail presence in DTLA. The ideal candidate will be dynamic and highly motivated, with an entrepreneur spirit and the desire to create authentic and delightful experiences for customers. This is a full-time position that will act as the liaison between our studio and retail teams.

Responsibilities

  • Manage day-to-day store operations: opening/closing, scheduling, and POS / customer troubleshooting
  • Reporting of weekly metrics, customer feedback, inventory levels, product improvements, etc.
  • Identify key opportunities for growth and expansion 
  • Recruit, onboard and train new team members
  • Own product knowledge & diamond education
  • Represent the Vrai & Oro values of quality, simplicity, and transparency in all interactions and  in-person appointments


Requirements

  • 3+ years of managerial retail experience
  • Thrives in a fast-paced startup environment
  • Independent problem-solver 
  • Experience in mediating and conflict resolution
  • Friendly, positive energy

 

+ Name Your Job

Want to be part of the team but don't see your job? 
Send us your ideal role with a resumé and brief description of why we can't live without you.